Casa Victoria Orchid Hotel


    • Accessible public entranceFront entrance accessible via ramp on side of building


    • Accessible registration deskWheelchair accessible check in desk, fully trained staff, hearing-impaired devices at the front desk for check in and for use in the room.


    • Accessible route from the accessible public entrance to the accessible guestrooms


  • Accessible route from the accessible public entrance to the registration area
    • Public Areas/Facilities accessible for physically challengedThe main lobby restrooms have dedicated stalls which have lowered sinks, raised toilets, grab bars, large spacious floor areas paper towel dispensers, waste bins, hearing-impaired alarm indicators, soap dispensers


    • Service support animals welcomeVerified Service Animals welcome. Subject to size restrictions. Please contact the property prior to making your reservations to confirm that we can accommodate your service support animal. 


    • Valet only parking


    • Visual alarm for hearing impaired


    • Visual alarms for hearing impaired in hallways


  • Visual alarms for hearing impaired in public areas Accessibility Statement

Updated: April 2019.

General strives to ensure that its services are accessible to people with disabilities. has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.

Accessibility on makes available the UserWay Website Accessibility Widget that is powered by a dedicated accessibility server. The software allows to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).

Enabling the Accessibility Menu

The accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

Disclaimer continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

Despite our efforts to make all pages and content on fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

Here For You

If you are experiencing difficulty with any content on or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.

Contact Us

If you wish to report an accessibility issue, have any questions or need assistance, please contact Customer Support as follows:


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